Contact Us
Have questions about our mystery boxes, need help with an order, or want to learn more about our TCG collection? We're here to help!
Get In Touch
contact@nextlevelcollecting.com
Response Time
We typically respond within 24 hours
Support Hours
Monday - Friday: 9 AM - 6 PM PST
Common Questions
Order Status & Shipping
Track your mystery box orders and shipping information
Product Information
Learn about our TCG products and authenticity guarantees
Returns & Exchanges
Information about our return policy and exchange process
Account & Billing
Help with your account settings and payment issues